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To announce the result of successful applications for participation in promotions organised by the Malaysian Handicraft within 14 working days of the closing date of application – Physical Marketing. To respond to the feedback received from the public within 5 working days; and To provide a complete response to complaints within 14 working days of the date of receipt. - Digital Marketing via Mycraftshoppe (MCS). -
To announce the results of applications for entry into the National Craft Institute at least 21 days before the registration date. -
To announce the result of applications for the Craft Production Incubator Scheme within 14 working days of the date of interview. -
To clear payment claims within 14 working days of the date of receipt of complete documents. -
To announce the results of applications for guided group tours to the Craft Complex within 14 days of the date of receiving complete applications. -
To issue the Certification of Standard Compliance for Batik and Weaving within 14 working days of the date of result of sample testing.
